Privacy Policy

March 1, 2021
 
Your privacy is very important to Gamechair.shop. We therefore adhere to the privacy law. This means that your data is safe with us and that we use it correctly. In this privacy statement we explain what we do at the online store Gamechair.shop with information that we learn about you.

Handling the order
If you place an order with us, we use your personal data to handle it properly. We may then give your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. For this we use your payment details, date of birth, name and address details, gender, nickname, IP address, e-mail address, telephone number and billing address. We do this on the basis of your consent. We keep this information until your order has been completed and seven years after (that is the legal retention obligation).

Statistics and Profiling
We keep statistics about the use of our webshop. We use these statistics to improve our online store, for example to show only relevant information. We may combine your personal data to learn more about you. We will of course respect your privacy at all times. If you do not want this, you can always report this to us. For this we use your nickname, telephone number, e-mail address, IP address, name and address details, billing address, date of birth and gender. We do this on the basis of your consent. We keep this information for one year.

In-app purchases
You can buy products in our webshop Gamechair.shop where we use your personal data to process and register the purchase. For this we use your IP address, e-mail address, billing address, name and address details, telephone number, gender, date of birth, nickname and payment details. We do this on the basis of your consent. We keep this information until your order has been completed and seven years after that, which means that we comply with the legal retention obligation.

Contact form and Newsletter
With the contact form you can ask us questions or make requests. For this we use your date of birth, billing address, e-mail address, IP address, nickname, telephone number, payment details, name and address details and gender. We do this on the basis of your consent. We keep this information until we are sure that you are satisfied with our response and six months thereafter. This way we can easily access the information for follow-up questions. We may also use this information for training purposes and to improve our customer service.
 
You can subscribe to our newsletter. Here you can read news, tips and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link. Your e-mail address will only be added to the list of subscribers with your permission. This data is kept until you cancel the subscription.

Your account
You can register an acount for our webshop. You must then provide information about yourself and choose a username. We use this to create an account, on which you can log in with that username and a password of your choice.
 
For this we use your nickname, name and address, telephone number, profile photo, e-mail address, IP address, date of birth, billing address, payment details and gender. We do this on the basis of your consent. We keep this information until you cancel the account.
 
We keep this information so that you do not have to enter it again and again and so that we can approach you more easily if necessary at the webshop. You can change information at any time via your account.

Advertisement
We would like to send you advertisements about offers and new products or services. We do this by e-mail and / or via social media.
You can object to this advertisement at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option.
 
Location data
Sometimes it is necessary for our webshop Gamechair.shop to find out where you are. We will then ask separately if we are allowed to know this and only if you give permission, we will receive this information.
 
For this service we use the navigation and location software on your phone, tablet or computer. We have no control over what the makers of this software (such as Google Maps) do with it. So always read their privacy statements.

Disclosure to other companies or institutions
With the exception of the partners necessary to handle your order, we will under no circumstances give your personal data to other companies or institutions, unless we are legally obliged to do so (for example if the police requires this when a crime is suspected).
 
Social media buttons are included in our webshop. The administrators of these services use this to collect your personal data.
 
Cookies
Our webshop uses cookies. Cookies are small files in which we can store information so that you do not have to enter it every time. We can also see that you are visiting us again.
 
When you visit our webshop for the first time, we show a notification with an explanation about cookies. We will hereby ask for your consent to the use of these cookies.
 
You can disable the placing of cookies via your browser, but some things in our webshop will no longer work properly.
 
We have made agreements with other companies that place cookies about the use of cookies. However, we do not have full control over what they do with the cookies themselves. So also read their privacy statements.

Google Analytics
We use Google Analytics to keep track of how visitors use our webshop and we have a processor agreement with Google. It contains strict agreements about what they are allowed to keep. We have not allowed Google to use the obtained Analytics information for other Google services. We have Google block the transmission of full IP addresses.
 
Security
Security of personal data is very important to us. We ensure that your data is properly secured with us and regularly update our security for this.
Changes to this privacy statement
When our webshop changes, we must of course also adjust the privacy statement. So always pay attention to the date above and check regularly for new versions. We will do our best to also announce changes separately.
 
Access, change and delete your data
If you have any questions or want to know what personal data we have about you, you can always contact us.
 
You have the following rights:
  • receive an explanation of what personal data we have and what we do with it
  • access to the exact personal data that we have
  • having errors corrected
  • having outdated personal data removed
  • withdrawal of consent
  • object to a particular use
 
Make sure that you always clearly indicate who you are, so that you can be sure that we correct or delete the correct data.
 
To file a complaint
If you feel that we are not helping you in the right way, you have the right to file a complaint with the supervisory authority of the Dutch Data Protection Authority.
 
Still have any questions? We will gladly assist you. Click here for our contact form.